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Best Ways to Use Credit Cards to Increase Your Credit Score – ReadWrite

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Aashirvad Kumar


A plethora of websites may suggest to you a hoopla of best ways to increase your credit score but how successful are these tips and tricks, ever wondered? Your credit score reflects how well you use your credit and is thus, immensely important during the requirement of any kind of loan. It is, thereby, important to be aware of the factors that may affect your credit score as well as the measures that may improve it. I have brought you the best and some do it yourself ways on how to improve your credit score in UAE using your credit cards.

Ensure that you pay your credit card monthly bills on time

  • A history of late payments and other delinquent behavior can have a strong negative effect on your credit scores for many years.
  • To avoid missing your due date, set a reminder on your phone a few days beforehand or mark the date on your calendar. You can also adjust your online account settings to always automatically pay at least the minimum required amount each month.
  • Or, better yet, set up automatic payments to pay the full new statement balance each month. To avoid heavy interest rates, you must pay the bill in full.
  • This can help you both stay out of credit card debt and avoid interest completely with most cards.

Keep your credit card utilization low

  • Credit scoring models look at how much of your available credit you’re using on each credit card in UAE, and how much of your total credit limit is being used across all cards.
  • They do this by calculating the percentage of your credit limit you’re using, as reflected on your credit reports. This percentage is called ‘credit utilization.’
  • Using a high percentage of your credit limit is seen as very risky. It may indicate that you’re overextended financially and may have trouble paying your bills as a result.
  • Generally, the lower your credit utilization, both overall and on each individual account, the better it is for your score.
  • So, opening a new card or increasing the credit limits of cards you already have could potentially have a large positive impact on your credit scores.

Avoid applying for many credit cards in a short period of time

  • Opening many new accounts in a short period of time can be seen as risky financial behavior because it looks like you’re in need of money and are acting recklessly.
  • This ‘new credit’ factor considered in your credit scores is where the number of inquiries and length of time since your most recent inquiry comes into play. The length of time since you last opened an account can also be factored in here.
  • While every new inquiry and every new account won’t automatically have a negative impact on your scores, there’s always a possibility that it could. Many hard inquiries can have a negative effect on your credit scores.

Increase the length of your credit card history

  • The older your credit history, the better. If you established accounts a long time ago and have been able to manage them responsibly, that demonstrates to lenders that you’re less risky than someone who doesn’t have a very long credit history.
  • If you take the length of time each of your accounts has been open and average them together, that’s the average length of your credit history. This average is considered in credit scores because you’re seen as less risky to lenders the longer your accounts have been open. The ages of your newest and oldest accounts are also considered.
  • When you open a new credit card and already have some older credit cards, you’ll reduce the average age of your accounts. This could potentially have a negative effect on your scores.
  • There are two potential ways to improve your credit scores within this category. First, you can wait for the accounts on your reports to age. You should be careful about adding new credit accounts because every time you do you’ll reduce the average age of your accounts.
  • Second, you can ask a loved one to add you to an existing, older credit card account as an authorized user. If you’re added onto an older account with positive payment history, it might increase your average age of accounts.

Using the best credit card in UAE (moneymall) has a direct influence on the most important factors that go into establishing your credit score. So getting a credit card and using it regularly and responsibly is one of the quickest and most effective ways to build or rebuild your credit score. We hope that you will follow these guidelines for the effective use of your credit card.

Aashirvad Kumar

SEO Consultant In India

Aashirvad Kumar is a Writer at Tele Trick Mania and SEO Executive at Optimize For SEO. He has been blogging since 2016 in the technology niche. He has experience of more than 5+ years in Digital Marketing.

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Strategic Brand Management: The Differentiator Between Good and Great Marketing Strategy – ReadWrite

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Emma Salvador


Brand management has always been a complicated concept, even for those who have had the chance to work on it themselves. Some reasons are its ever-evolving nature and complex tasks like defining organizational values, brand vision, and influencing customers’ perceptions of your brand.

It might seem an overwhelming aspect of marketing, but really, which isn’t? With brands overseeing and managing their brand’s voice and reputation round the clock on social media platforms, marketing has become the most crucial and hardest function of running a business.

That being said, strategic brand management can turn into a competitive advantage that can help your brand reach its new height.

What is Strategic Brand Management?

Strategic brand management can be defined as a brand strategy that supports your company’s goals and processes, from brand recognition to boost revenue. While crafting the brand strategy, make sure that there’s room for your brand to grow and evolve alongside your business.

If you are wondering what brand strategy is, then here it is. A brand strategy combines a few methods to define the uniqueness and personality of your brand, using which you can improve the quality of all your customer touchpoints and communications for a better brand image and selling power. In other words, it means providing a value-driven and positive experience to your customers whenever and wherever they interact and engage with your brand.

The success of a brand strategy lies in its ability to maintain consistency in the customer experiences across various platforms, from web pages to social media accounts to customer support.

Remember: Your brand strategy should be agile, beneficial for your brand, and add value to your brand’s overall perception.

Why is Brand Management Important?

  • Firstly, brand management strengthens your selling power and improves your brand’s perception in the minds of your target audience.
  • Because brand management revolves around providing positive customer experiences, it increases customer retention, loyalty, and the overall value of your brand.
  • With brand management, you can communicate the uniqueness of your brand to your customers.
  • Through the practice of brand management, you can understand your target audience better, which means your brand’s communication strategies and methods become more impactful than ever.
  • Lastly, it increases your employees’ internal and external engagement, which makes them feel closer to your company, thereby reducing the overall attrition rate of your company.

The Art of Brand Management

Now that we’ve established a proper understanding of brand management and its importance, let’s explore the art that is brand management. Here we are going to explore the important actions that combinedly make the art of brand management.

1.    Positive brand perception

Many businesses operate under the wrong impression that brand management is limited to having a recognizable custom logo design, a catchy tagline, or a viral campaign. But it’s much more than that. It is the cumulation of every customer’s experience with your brand based on which they form a perception of your brand.

Now, it’s not quite possible to control your customers’ perception, but you can always influence them by means of creating positive experiences and associations with your brand.

To come across as a genuine and positive brand, you must:

  • Always, always deliver on your promises
  • Define, communicate, and behave with integrity
  • Craft and deliver unique customer-centric experiences
  • Invest in understanding your customers’ needs and deliver value accordingly
  • Provide consistent multi-channel support
  • Seek feedback from customers and work on them

2.    Brand positioning and value

Your brand’s positioning in the market should always be aligned with your brand’s values. Brand positioning is one of the most important aspects of the art of brand management which includes identifying the positioning of your brand and what you want to achieve. This stage of brand management will take time, effort, a lot of brainpower, and coffee.

The first step in identifying your current brand positioning is to research and understand the brand positioning of your competitors and industry market leaders and look for the differentiators. This will help you define and create a unique position for yourself in the market to resonate with your target audience.

Here’s a quick step-by-step guide to creating your brand positioning strategy:

  • Understand your current brand positioning – Make use of surveys to understand your customers’ current perception of your brand.
  • List down your direct and indirect competitors – In the beginning, you will compete with the direct competitors but sooner rather than later, you will have to position yourself uniquely against indirect competitors as well.
  • Know your competitors – Try to understand who your competitors are, their offerings, their differentiators, etc.
  • Look inside to know what makes your product/brand unique
  • Define your positioning statement to communicate the unique value of your brand to your audience
  • Analyze if your positioning statement works by gathering feedback from your customers
  • Humanize your brand to establish an emotional connection with your customers
  • Redefine your sales process to reinforce and highlight your brand differentiators
  • Create, communicate, and deliver value
  • Train your customer-facing employees on your brand’s values

3.    Reputation Management

Once you’ve defined and implemented your brand positioning and values, pay attention to your brand’s reputation.

Keep a close eye on what’s being said about your brand, who’s saying it, and where they are saying it. Media monitoring and social listening tools will ensure you know every conversation, mention of your brand. The chief aim behind constantly monitoring your brand’s reputation is to stay one step ahead. If you know what’s coming, you will be able to steer the conversation in the right direction; hopefully, a direction that doesn’t hurt your brand’s reputation.

The role of brand reputation management is to take ownership and accountability of your brand’s perception and dictate it according to your defined brand and organizational values.

Here are the top 5 best practices for effective brand reputation management:

  • Focus on content marketing
  • Invest time, resources, and efforts to improve overall customer satisfaction
  • Actively use social listening tools to manage and revert to negative comments
  • Personalize your customers’ interactions with your brand
  • Quality online and search presence

Pro Tip: Centralize your brand’s assets, definitions, essentials, creatives, and more to keep your brand’s communication on point. Also, make sure all the digital assets are easily accessible by all the stakeholders.

4.    Brand performance and analysis

Once your brand management strategy is off-the-ground and active, start analyzing its performance and optimizing it for better impact. You can perform brand audits in-house or outsource them to an external agency based on the time and money you have.

An ideal brand audit should cover the main three areas:

  • Internal branding – values, brand positioning, company culture, etc.
  • External branding – advertising, marketing materials, PR, social media, website, content, etc.
  • Customer experience – sales process, customer support – both online and offline

If you decide to do it in-house, here’s how you can go about auditing your brand:

  • Start by creating a framework of the audit
  • Center your brand audit around questioning your customers and getting feedback from them
  • Dig deep into your web analytics
  • Review your social data
  • Review your sales excel sheets and CRM
  • Evaluate your competitors and their brand management strategies using competitor analysis tools

Pro tip: While evaluating your brand management strategies, make sure the assets, brand’s voice, and customer experience are consistent throughout.

Lastly

Create a schedule for brand audits to keep your brand management strategies effective and impactful.

The more you pay attention to brand management, the greater return on investment you will get on your marketing budget.

Image Credit: from the author; thank you!

Emma Salvador

Emma Salvador, a masters in computer science has a knack for computer technologies. She has over 15 years of experience in systems security and IoT.

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What is the Effect of FinTech on Banks? – ReadWrite

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What is the Effect of FinTech on Banks? - ReadWrite


The time of FinTech being a buzzword only in the banking industry is gone. Nowadays, FinTech has become a well-known phrase in technology worldwide. 

Global purchases in FinTech enterprises have increased to $112 billion instead of $51 billion last year. This is proving more than how the digital substitution is at their enterprise of the financial co-operations area.

What is the Effect of FinTech on Banks?

This change is bringing an enormous impact on all the banks globally. However, before we go through the impacts and other aspects of FinTech on the financial institutes, let’s first dive into the definition of FinTech.

What is FinTech?

The word FinTech is obtained by combining two words: Financial services and digital technology. Therefore, FinTech just signifies the application of digital technology by startups, including innovative products and services like: 

  • Alternative finance
  • Mobile payments
  • Big data
  • Online banking
  • Financial management

FinTech was launched as a technology that was useful for tracking the back-end systems of financial companies and banks. Nevertheless, with time the definition of FinTech in the market has changed.

Now it includes various applications that are customer-based. For example, the tech applications let you trade stocks, contrive funds, and finance for your insurance and other necessities with this technology.

FinTech for banking has influenced various applications and remodeled the way customers obtain their finances. Its impact varies from mobile pay apps to finance and insurance businesses. This intellectual impact of FinTech also a possible peril to the traditional banks. In the digital era, consumers are not enthusiastic about the services rendered by the conventional financial services enterprise. Rather, they favor services that are expeditious and reliable. 

This is one of the biggest reasons why FinTech has become popular and disrupting banking and financial services. The majority of business executors use apps to maintain their finances. Also, around 69 percent of enterprises practice the technology at least a few occasions a week.

As we know what fintech is, let’s go through the impact of FinTech on the bank industry

The ultimate impact of FinTech is on financial services

Incipiently, FinTech startups and conventional banks signified competitors striving for each client, however with time, it has altered and the reason is the FinTech interruption in financial services with these aspects:

  • Enhanced financial security
  • Possibilities to grow for individuals and institutions
  • More conventional client service
  • Incumbents alliance

Let’s dive deep into the other significant impact of FinTech!

1) Big Data and risk assessment

All the individual documents stored in device accommodations regard Big Data and, if implemented properly, can exhibit behavioral models of present and possible clients. Thus, AI and ML algorithms development aids FinTechs and finance firms to develop policies directed at further personalized duties, excellent client co-operation, and limited hazardous transactions.

Moreover, superior technologies are used for fraud exposure by recognizing individual user actions based on behavioral models. Fintechs have lately started testing with Big Data for agreement persistence. They’re producing tools and resolutions which benefit incumbents to match the installed elements.

2) Security and client experience

Another case of the influence of FinTech on banks is concrete changes in individual data security and client experience. Various data ruptures that transpired in various parts of the system in the last few years have pushed incumbents and their associates to receive notice. For instance, the scandal of Wirecard shattered the FinTech world. One of the biggest mortgage providers deserted to coincide with the compulsory audit by revealing a $2.1b slot in its records and accepting a complex global scam.

And the rest of the professionals took lessons from this case:

The business members concede the effect of building a “compliance culture”; people follow them to maintain uniformity in the industry. Modernized development indicates that FinTechs examine the growth forecasts and compliance inclinations. AML/KYC checks are essential components of the constitutional structures of FinTechs, allowing organizations to vet and control clients. 

The general manager of Klarna, Georg Hauer, understands that earning trust should be the most important preference for FinTechs who necessitate making certain that their technology runs seamlessly, perpetually work in the consumer’s best case and provide their requirements.

However, it was not the last scandal; these are a few examples:

ING subsidiary Payvision, a cash provider institution, was arrested for promoting fraudulent activities meriting €131.2m. Around 289 European customers wasted their funds over four years, from 2015 to 2019. Payvision is named “The Netherlands Wirecard” and charged for “encouraging scammers in high custom fraud.” As FinTechs frequently rely on mobile credentials for investment and financial services, the prospects of illegal access to private monetary documents, reports, and digital pocketbooks have developed with time.

Since then, cybersecurity has improved since then, and consumer involvement can be accomplished by increasing the support of employment and regulation of firewalls. Cloud services need specific examples and techniques for identifying electronic attacks, defending each kind of assistance individually, exhibiting a robust construction.

3) Great changes in human resources

FinTech is transforming business models and the foundation of high-street banks, where it triggers significant changes in their human resources. New FinTech businesses invested in banks raise the interest for professionals with experiences and expertise in finance and development. Hence, several creative professions for cybersecurity investigators, product administrators, agreement specialists, data professionals have overwhelmed the employment market.

Also, it excites the younger contemporaries to choose a professional track that is relevant in the future. It urges businesses to establish exercises into preparing the present staff, providing informative events, and increasing human resources’ tech specialties.

4) Products and services of the upcoming generation

Embraced the knowledge of modifications, banks are now fighting for the most advanced commodities or services.

These are the best methods of how FinTech is obstructing banking services:

  • Digital-only banks operate without substantial branches producing explanations online. Amongst the well-known banks are N26, Penta, and Chime.
  • Common current accounts like Monzo contract with different currencies, ticket types, and user levels, enabling clients to pursue their investments and succeed in savings.
  • Voice and face recognition systems are utilized for granting access to users’ reports. Atom Bank is the organization extending these methods.
  • AR/VR provides a future to business substances to obtain an edge over competitors. 
  • For example, the Commonwealth Bank of Australia has created an application that delivers an immersive activity for actual estate consumers and sellers.
  • Global change, such as COVID, has driven FinTechs to innovate even more. As a result, the professionals develop new methods of assisting their customers and generating new collaborations.

For instance, Kabbage in the business with Lendio and Fundera started a program where customers can purchase gift vouchers to help local small businesses throughout the coronavirus crisis.

Another case is Revolut and its characteristic for users who desire to assist those afflicted by COVID-19. The prevailing market situation is growing quickly, and to not be left behind, FinTechs are injecting brand-new products: Few well-known enterprises have combined forces to create a turnkey origination and underwriting stage for donors of all kinds to contribute supplies to businesses.

Innovesta from Israel has increased CRI (COVID-19 Resilience Innodex), determining businesses’ venture score and experience to resist the consequences of a pandemic.

Iwoca presented customers with different lending inclinations within the OpenLending platform.

5) Personalised customer support

We know that it’s the market’s need for personalized financial services to bring more clients and startups to connect their enterprises.

Here is how FinTech influences banks’ customer support.

Clients make infrequent requests to the bank support: information should be available, support – referring to their distinct situation and the feedback – second. To satisfy these requirements, authorities use different channels – agents, chats, advice centers. This omnichannel strategy also serves great for developing new products and managing clients’ data.

Apart from that, a few banks expand the co-browsing system that provides the support professional to help as if they’re assembling next to the consumer and looking at the counselor.

It’s fabulous for online methods for credit formalization, starting a bank account, or a security system. Although every event is now available 24/7, there are still a large number of clients who favor conventional methods for handling utility bills, obtaining money transfers, or paying loans. However, changes in digital transactions are performing to bring even the most traditional clients.

The original course that merits special consideration is omnichannel banking, allowing users to conduct transactions in all circumstances are:

  • Applications
  • Web platforms
  • Social networks.

Another positive difference leads to reduced transactional fees, greater transparency, and a more profound error venture that has been completed because of the blockchain deployment.

Risks and Challenges: The Effect of FinTech on the financial system. 

It is certainly not covered in the flip facet of the FinTech startups and banks’ collaboration.

The fast implementation of modern-edge techs increases requests for commercial firms and the entire industry.

Risks to firms:

  • Some industry models can’t attain the increased engagement and turn out to unsustainable.
  • The formal conditions for business structures might be enigmatic, nebulous or unrealistic.
  • The extensive application of technologies leads to severe risks in an operational exercise.
  • Banks working globally face difficulties compared to the variations in administrative structures of various countries.

Fintech influence on financial services and business security:

  • Attending FinTech providers and prosperous relations among startups and officials are growing systemically significant;
  • The modern legislative field doesn’t include all the problems associated with the movement of non-bank companies;
  • The advantage of cryptocurrencies may create price evaporations and changes payment methods

Several aspects of FinTech affect banks in the upcoming time:

Transparency and collaborative: The financial cycle is dependent on open discovery beginning concurrently with occupants and third-party providers. Active regulation will facilitate striving data, information, and opinions between business professionals. Accessibility and business guide: Current laws and customs command assistant business firms to quickly access the business and high road banks that perform FinTech features in their marketing models efficiently.

For fundraising and investment flows, companies will collect certain funds; these are the aspect that affects the FinTech Bank at the most:

#1. Public Banking offers more opportunity to its clients

The original thought was initially proposed in the UK and then expanded in other areas of European countries. The leadership indicates that banks will associate with third-party businesses by delivering protecting users’ data to the end via application programming interfaces. It is presumed that the open banking method will increase engagement, encourage modifications, and perform better users’ activity.

Although digital banks were implemented and served for the lockdown, they have experienced several global crises. Implying further secondary averages for particular financial objectives, now they see a downwards leaning in daily military banking practice. Fincog has contracted the FCBI (Fincog Challenger Bank Index) and examined the appearance of banks all across the world. 

These are some of their findings:

  • Trading assistance remains to be durable and sustains interesting investments.
  • Regular banking and international money neo-banks have considered the adverse consequence of the coronavirus.
  • Digital difficulties bestow excellent protection to provocations
  • Customer lending is declined while interest loans are on the increase   

The specialists from Financial IT understand that one of the permanent results of COVID-19 will be investments and related products’ performance within Open Banking. 

The purpose is that neo-banks detect the contemporary situation as very challenging. To be aggressive, they ought to accept the modern requirements of firms and families undergoing financial stress.

#2. Small banks are prepared to hop on the campaign of FinTech.

After the financial crisis during Covid, several local banks were devised to slow compared to their competitors. And it’s time for them to come back and improve and attain their spot in the financial market once again. Some of the US banks, Evolve Bank & Trust, Cross River, and Sutton Bank, have placed influential connections with startups. With new businesses stand out to their consumer base and increase administrative security, incumbents overcome the mobile banking application business.

#3. Traditional lending has grown faster and more convenient.

The underserved sections of bank customers can live an exhalation of assistance as the lending method is working to become less painful and time-consuming. In addition, the FinTechs and administrators tandem are operating hard on improving modern credit score evaluation models and risk management methods, which leads to firmer decision-making.

#4. Regulatory Technology is to reduce agreement purposes.

The RegTech is here to change current administrative flows with the aid of high-level technologies, Big Data analytics, and cloud modernized in special. The RegTech is to assist financial companies quickly and painlessly adjust to ever-changing law rules. SupTech has converted different mainstream exceedingly helping the economic security of FinTechs and incumbents.

Recently, The Financial Stability Board (FSB) issued a statement on the effectiveness of SupTech and RegTech by FSB features and controlled systems. The report describes the possibilities allowed by the SupTech and RegTech compared to data acquisition, interpretation and storage.

Regulatory organizations get a mechanism to develop analytic abilities and administration procedures. As a result, regulated businesses can heighten risk management systems, enhance decision-making methods, facilitate agreement schemes.  This trend particularly involves compliance problems, activities tracking, selling, and recording methods.

Advantage of SupTech: As FSB depicts, the preponderance of respondents have now installed SupTech operation since 2016, which significantly improves their possibilities of determining agreement issues and developing trust.

#5. Banking as a Platform (BaaP) remains increasing in momentum.

Platform-Based banking is developing by leaps and bounds, slowly displacing the regular product-centered strategy and perpendicular business types. The purpose is to provide third-party providers to improve banking resolutions, becoming a full path to the exclusive knowledge of incumbentIn addition, it It means BaaP resonates with the Open Banking idea as both are dedicated to generating profits for all individuals – FinTechs, customers, and banks.

These are a few of the aspects that we will encounter in the near future. FinTech has tremendous potential that will be released soon.

FinTech Latest Projects

The main focus of FinTech is essentially on online finance and crowdfunding explications for different niches, business sectors, and marketing models. FinTech has built several platforms for their clients, but these are the latest projects with a stand-alone FinTech resolution created as per the consumer experience.

LenderKit: LenderKit is crowdfunding and digital finance software for corporations who want to enter the business of alternative financing.

LenderKit appears in a package with essentials such as compelling back-office, programmed KYC/AML methods, the built-in CMS and an inconsiderable market.

InvestMySchool: InvestMySchool is a fundraising program that is based in the UK, helping independent schools and institutional organizations.

Wrap Up

In the FinTech era, financial companies should accommodate digital trends as fast as they can and completely pinpoint the latest digital customer needs.  The increasing expectation of economic systems is to change from product-based to customer-based designs that equip themselves to advance fast, easy-to-use, personalized goods and assistance to digital customers via the customer preference channel. 

By getting the right mix of benefits, companies, and properties, conventional banks are leveraging innovative explications to discuss the evolving requirements of their customers in this period of digital financial services. 

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How to Make Enterprise Learning and Development More Accessible to Employees – ReadWrite

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How to Make Enterprise Learning and Development More Accessible to Employees - ReadWrite


Most learning and development (L&D) solutions on the market today don’t take into account the needs of those behind the digital divide. As today’s workforce becomes more decentralized and more remote, some workers miss out on opportunities to learn and grow within their organizations. This is especially true in this new normal of ours, where a lot of in-person contact is may continue here and there — even with the COVID-19 vaccine.

For companies that want to provide equal access to opportunity for all employees, corporate L&D has to evolve. This includes implementing systems and policies that not only reach those best equipped but also those with limited resources as well. For those struggling with this conundrum, here are three surefire ways to make your L&D programs more equitable and more inclusive.    

 

Don’t Assume That Everyone Learns the Same Way

When going through the motions of L&D program development and implementation, it is easy to assume that everyone will digest it in the same way. However, estimates indicate that 30% of the college-educated workforce fits the current federal definition of having a disability. That number doesn’t include workers without college degrees, and only includes those who disclose that they have a disability. Current estimates also indicate that only 39% of workers with a disability disclose it to their manager, and even fewer disclose it to team members or the HR department. 

As such, L&D executives should consider providing sensitivity training to their training teams. This will help them better understand the types of disabilities in the workplace, whether visible or not. This will also help instructional designers and trainers tailor content to meet the needs of all employees. There are even some amazing technologies that can help with implementation. 

Microsoft’s Immersive Reader, specifically designed to support dyslexia and dysgraphia, is a perfect example. With the Immersive Reader, employees with reading disabilities can have text read out loud, even in other languages. In addition, for those with a limited understanding of computers, Windows 10 has a voice control feature, which is different from dictation. macOS user, you can use Apple’s built-in system.

 

Text-Based L&D Is the Most Inclusive 

Not everyone uses a computer at work or has access to the Internet. However, most have a cell phone of some type and can receive text messages. 

As Arist co-founder and CEO puts it, “text-based messaging is the one technology almost all of us have in common. It has the highest rate of adoption, nearly 98%, according to leading figures. This makes it the most inclusive technology there is.”

Artist’s ability to bridge the digital divide helped it win over more than a dozen Fortune 500 organizations. DuPont turned to Arist to supplement its online learning initiatives. DuPont Sustainable Solutions has even designed courses for onboarding employees, compliance training, sales skills improvement, health and wellness programs and refresher training. The training comes in bite-sized chunks over a period of days. 

Artist refers to these text-based quick bites as microlearning. In its simplest form, microlearning is a delivery format where users receive short-form content over an extended period. When comparing microlearning to traditional learning, research has found that 82% of users regarded microlearning as user-friendly, compared to less than 25% for traditional learning. 

For employees with language or learning barriers, microlearning is more digestible. 

“Not only is text a more inclusive technology, when paired with microlearning methodologies, but it also becomes an extremely effective way to eliminate other barriers to learning as well,” added Ioffe.

Make Reasonable Accommodations

Accessible, inclusive L&D initiatives boil down to making reasonable accommodations for employees. L&D professionals will need to evaluate all facets of this, whether non-tech, low-tech or high-tech. The Office of Disability Rights defines reasonable accommodations under those parameters. 

Non-technical accommodations include things like slowing the pace of training or providing extra assistance. Low-tech accommodations are typically low-cost and are already available in the workplace or easy to acquire, like speech-to-text technology. And high-tech accommodations are those that involve customized equipment, technology, devices, or sophisticated software. Knowing the workforce’s needs you are training will help you prioritize the things that qualify as reasonable accommodations. 

In the end, no matter how big your budget is or how much time you can dedicate to tools and technology, it is important to remember that L&D is all about people. As trainers, educators, and coaches, the primary responsibility for L&D professionals is the development of people. Remembering that will make all the difference.

Image Credit: pixabay; pexels; thank you!

JT Ripton

JT is a business consultant and freelance contributor for sites like Business Insider, Entrepreneur, The Guardian, Tech Radar, and ReadWrite.

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